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Privacy Policy

Last updated: 12 October 2026

Identity and Role of the Data Controller

celeboraxi acts as the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through our website, which provides professional resources on studio production in motion, including equipment setup, camera operation, lighting, sound, and workflows for television news and live shows. Our registered address is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD and you may contact us using [email protected] or +44 (0) 300 111 4123.

Scope of This Notice

This privacy notice applies to all visitors to our website who are located in the United Kingdom. It covers data collected when you browse pages, submit the contact form, or otherwise interact with our services. It does not apply to third-party websites linked from our site or to offline activities outside the scope of this website.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or communicate with us. This includes your name, email address, telephone number, and any message content you provide. We may also collect technical data such as IP address, browser type, and device information automatically through server logs. No data is obtained from third-party sources or public records.

Purposes of Processing and Legal Basis

We process contact-form data to respond to enquiries on the basis of legitimate interests in providing customer support. Technical data is processed to maintain website security and functionality under the same legitimate-interest basis. Where you have given consent through the cookie banner we process certain analytics cookies to improve site performance. Each purpose is limited to what is necessary and you will be informed of any new purposes before processing begins.

Requirement to Provide Data

Providing your name and email address via the contact form is voluntary. If you choose not to supply this information we will be unable to respond to your enquiry. Technical data is collected automatically and you cannot opt out of basic server logging without ceasing to use the site.

Cookies and Similar Technologies

We use cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations. A site-wide cookie banner allows you to manage your preferences. Please refer to our separate Cookie Policy for detailed information on the types of cookies used and how to control them.

Processors, Recipients and Legal Disclosures

We engage carefully selected service providers such as hosting companies, email-delivery services and analytics platforms that act as processors under contract. These providers receive only the data necessary to perform their services and are bound by confidentiality obligations. We may disclose data where required by law, such as in response to a court order or regulatory request from a UK authority.

International Transfers

Some of our processors are located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection.

Retention Periods

Contact-form data is retained for twelve months after the last correspondence, after which it is securely deleted. Server logs containing technical data are kept for a maximum of ninety days unless longer retention is required for security investigations. Cookie data is deleted in accordance with the durations stated in our Cookie Policy.

Security and Data-Minimisation Practices

We apply appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the minimum data required for each purpose and do not retain information longer than necessary. While we take reasonable steps to protect data, no system can guarantee absolute security.

Data-Subject Rights

Under UK GDPR you have the right to access, rectification, erasure, restriction, portability and objection. To exercise any of these rights please contact us at [email protected] or +44 (0) 300 111 4123. We will respond within one month and may request additional information to verify your identity.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent you may withdraw it at any time by using the contact details above. You also have the right to object to direct marketing and to any profiling we may undertake for marketing purposes.

Right to Complain

If you believe we have not handled your data correctly you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on the ICO website.

Children and Age Restrictions

Our website is intended for professional users aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics processing is limited to aggregate statistics that do not identify individuals.

Policy Changes

We may update this privacy notice from time to time to reflect changes in law or our practices. The date of the most recent revision appears at the top of the page. Continued use of the website after an update constitutes acceptance of the revised notice.